CRM – customer relationship management software helps you to manage your business and stores all its interactions with potential and existing customers. As an entrepreneur in the Automotive industry, it becomes harder to follow and track all the processes. It quickly becomes essential to get one central place to store all information and track business processes.
That’s why a lot of companies decide to use a CRM system such as Zoho CRM Software, the software that we ourselves use, and highly recommended by Authorized Zoho Partners in India.
Wondering how could you benefit from CRM Software what is CRM and its importance?? Think Again! This blog is all about the best CRM Software for Automotive Industries. We at KG CRM Solutions, the best Zoho Partner in India tried our best to cover the top 5 CRM Software in India and explore their advanced features for can dealers down below. This will help you to get the best 5 Automotive CRM Software available worldwide with pros and cons.
So, let’s get started!
What is CRM and its Importance?
Customer relationship management CRM is a technology, built with advanced features for managing all your company’s relationships and interactions with customers and potential customers. It improves business relationships, collects, organizes, and manages users’s data to track the buyer’s journey for every individual you interact with. However, it can streaming communications and enhance user experiance.
Must Read: Zoho vs HubSpot Comparison
Why CRM is Important
CRM Software benefits lots of users with its high-performing applications. Salespeople say that we meet our 2023 goals with the help of a CRM Software.
When it comes to using a CRM, salespeople report one of the biggest benefits that is track leads. However, Zoho CRM Software comes with advanced CRM tools that gives a centralized dashboard to improve customer retention and share data across the entire team.
Let’s go more in-depth into some of the reasons why your automotive industry needs CRM software like Zoho CRM to grow more!
- Best CRM Software can grow your business and architect your business as it appears to your customer and audience.
- A CRM can align your sales and marketing processes so the customers will have a seamless and consistent end-to-end customer experience that makes them want to remain loyal to your brand.
- Best CRM Solutions can sync and share your data with ease.
- CRMs automate other day-to-day tasks, speeding up your time-consuming but necessary work.
- the best CRM systems offer workflows. Workflows complete and organize sales, marketing, and service processes to save you time.
Best 5 Automotive CRM Software
We bring you the best 5 automotive CRM software providers in India. Now get ready for even more! We’ll check out the various functions of each CRM Software provider and determine the very best CRM software for automotive industries.
Are you buckled up? Let’s roll.
1. Zoho CRM – Best CRM Software for Automotive Industries
Zoho CRM Software is the best CRM Software that helps to build better customer relationships and improve retention. It empowers a global network of over 250,000 businesses of all sizes in 180 countries to convert more leads, engage with customers and grow business revenue.
However, Zoho CRM Software has a Canvas feature that enables you to create a personalized instance that meets their specific requirements and preferences. It servers flexible features and advanced CRM tools to optimize your sales and marketing processes.
Zoho CRM helps reps reach decision-makers who matter, shorten long enterprise buying cycles and build strong customer relationships that withstand unexpected disruptions.
Zoho CRM Features
Sales Force Automation Features
- Customer data management – contact management
- Workflow management
- Territory management
- Opportunity management
- Integration with email chat
- Contract management
- Integration with email client
- Contract management
- Quote & order management
- Interaction tracking
- Channel/partner relationship management
Customer Service & Support Features
- Case management
- Call centre management
- Help desk management
Marketing Automation Features
- Lead management
- Email marketing
CRM Project Management Features
- Task management
- Billing and invoicing management
- Reporting
CRM Reporting & Analytics Features
- Forecasting
- Pipeline visualization
- Customizable reports
Customization Features
- Custom fields
- Custom objects
- Scripting environment
- API for custom integartion
Security Features
- Role-based user permissions
- Single sign-on capability
Social CRM Features
- Social data
- Social engagement
Integrations with 3rd-party Software Features
- Marketing automation
- Compensation management
Platform Features
- Mobile access
Zoho CRM Software Price
Zoho CRM Software provides budget-friendly pricing features!
It provides multiple pricing features including:
- Free trial available
- No credit card required
- Flexible contracts
- Straightforward pricing, no lock-ins
- Minimal learning curve
- 50% faster implementation
- Intuitive UX
- Better adoption, easier training
2. Liveperson Automotive (Best automotive CRM software overall)
Liveperson Automotive is a messaging platform for dealerships for customer outreach, and it is also the best CRM for automotive overall.
Pros:
- Multichannel messaging with social media or WhatsApp
- AI manages, analyzes and responds to emails
- Helps use Facebook Marketplace as a virtual showroom
- Sales funnel tools to close more deals
Cons:
- This platform can be a bit hard to learn for non-tech people
- It is a communication tool, so not ideal for marketing campaigns
Pricing:
Liveperson Automotive has separate packages for sales and services. For exact plans and prices, contact them through their website.
3. DealerSocket (Top car salesman software)
DealerSocket is a great dedicated CRM system for the automotive dealership industry, and a great CRM for car salespeople.
Pros:
- Analyzes customer data for follow-ups and reminders
- Connects OEM systems with other showroom tools
- Helps with lead management and streamlines sales process
- Top pricing and inventory management
Cons:
- Lots of solutions and packages, so it can be hard to find the right one
- Sales teams with little tech knowledge will have to learn about CRM platforms
Pricing:
DealerSocket does not show its prices and packages on its website. Contact its sales team for more information.
4. Dominion Dealer Solutions (Great car dealership CRM software for DMS)
If you want a very secure document management system (DMS) for automotive dealers, then Dominion Dealer Solutions is a top choice.
Pros:
- Marketing campaign platform with AI data science technology
- Car dealership inventory management
- Auto dealership lot management including photography and video tours
- Smart listing tools to help stay visible on Craigslist
Cons:
- Not much to help with customer support
- Could be more user-friendly
Pricing:
Dominion Dealer Solutions starts at $99, $199, or $349 per month. There are also additional set-up fees.
5. ProMax (Top automotive industry CRM for sales reps)
For an all-in-one automotive CRM software for dealerships and sales reps, look into ProMax.
Pros:
- Desking tools help with front-end sales management
- Lead generation features including ILM tools
- Website services with tools for financing, credit and inventory management
- Project management, analytics and dealership reporting
Cons:
- The look and feel of this platform is a bit outdated
- Lots of tools so there is a long learning curve
Pricing:
Like most speciality CRM software solutions for the automotive industry, you’ll have to contact ProMax directly for a quote.
What is the best CRM auto sales software for me? Our conclusion!
There are so many Best CRM Software for Automotive Industries. In this blog, you will get the details about the 5 best CRM Software with pros and cons. If you work at an auto dealership and still don’t use a CRM, we hope you found one here worth a test drive.
It’s been a lot of hard work to pick apart so many vendors, and we know we’re not the only ones to do so. Just type in “best automotive CRM software” on Google and the results explode. Still, we’re proud of our rundown here and think we’ve got the best advice for buying CRM for automotive industries.
However, Zoho CRM provides the best CRM tools to help you market your goods, find new leads and get more car sales. If you haven’t tried a CRM before and the Zoho CRM option seems a bit pricy to you, then make sure to check out our Zoho CRM Software solutions and get free CRM tools with excellent features.
For further assistance and free Zoho Consultation Services in India, Connect with KG CRM SOLUTIONS today and learn more!
